If you work in Westlands, you already know the problem with medical appointments: it is not finding somewhere, it is getting there and back without writing off the morning.
SkinByDrNancy is at Landmark Plaza, 2nd Floor, Argwings Kodhek Road — about six kilometres from Sarit Centre, in Hurlingham. We are not in Westlands and we will not pretend otherwise. What we do offer is a clinic that opens at 7:00am, a route that skips Waiyaki Way, and a dermatologist you will see again next time rather than starting over with someone new.
Getting to us from Westlands without losing your morning
Waiyaki Way is the reason most Westlands patients put off appointments. Between about 7:30am and 9:30am, and again from 4:30pm, the stretch between Museum Hill and Chiromo can turn a fifteen-minute trip into forty.
Come early. We open at 7:00am, Monday to Friday. A 7:00 or 7:30 appointment means you are leaving Westlands before the roads fill and at your desk by mid-morning. It is the most common slot our Westlands patients book, and it is deliberate.
The route most Westlands patients use
Rather than dropping onto Waiyaki Way and fighting through Museum Hill and Uhuru Highway, take Ring Road Westlands through Kileleshwa, join Ring Road Kilimani, and come out onto Argwings Kodhek Road. You approach Landmark Plaza from the Kilimani side and avoid the two worst pinch points entirely.
From the Woodvale Grove and Mpaka Road end, cutting through Rhapta Road and General Mathenge Drive works well for the same reason. If you are coming from Spring Valley, Kyuna or Lower Kabete Road, the Ring Road route is still usually faster than anything that touches Waiyaki Way.
Parking and finding the entrance
Landmark Plaza has parking on site, and we are on the second floor. If you are arriving by Uber or Bolt, “Landmark Plaza, Argwings Kodhek Road” is the drop-off — the building sits opposite The Nairobi Hospital, which drivers know without being directed.
What we treat most often for Westlands patients
The pattern from this catchment is fairly consistent, and two things come up more than the rest.
Sun and pigmentation in people who train outdoors
Karura Forest and the Arboretum sit right on Westlands’ doorstep, and a lot of people here run, cycle or walk in them several mornings a week. That is unambiguously good for you — with one skin consequence people rarely connect.
Nairobi is roughly 1,800 metres above sea level and almost exactly on the equator. UV is strong here all year, not seasonally, and because the mornings feel cool rather than punishing, almost nobody treats it as sun exposure. Over months of outdoor training it shows up as uneven tone across the cheeks and forehead, dark patches that deepen each dry season, and old marks that never quite fade.
If you train outdoors and you are battling pigmentation, the training is not the problem — the missing sun protection is. It is a fixable, specific issue and we see it constantly from this side of town.
Acne and adult skin under corporate pressure
The other Westlands pattern is adult acne in people in their late twenties to forties. Long days, irregular meals, late dinners along Mwanzi Road and Woodvale Grove, and a rotating cast of products bought on recommendation.
What makes it worse here is what happens after the spot clears. In darker skin, inflammation leaves pigment behind, so a fortnight of acne can leave a mark lasting many months. Patients arrive convinced treatment failed when in fact the acne resolved and nobody addressed the marks. Those are two different problems needing two different treatments, and naming them separately is usually the turning point.
Services we offer here
Westlands patients most commonly come to us for:
- Acne treatment — including the marks left behind
- Hyperpigmentation and melasma — the most requested from this catchment
- Hair loss assessment — diagnosis first, because treatment differs entirely by cause
- Chemical peels and microneedling — for texture and acne scarring
- Mole checks and excision — with laboratory analysis where needed
- Eczema and dermatitis — including flares triggered by dust and seasonal change
See the full range of dermatology services.
Second opinions and continuity of care
Westlands is well supplied with hospitals — Aga Khan University Hospital, MP Shah, Avenue Hospital in Parklands. Many patients reach us having already been seen somewhere, sometimes more than once.
That is welcome, and worth being direct about. A second opinion is not a criticism of anyone; skin conditions are genuinely difficult to diagnose on a short appointment, and several common ones look almost identical early on. Bring whatever you have — previous prescriptions, test results, photographs from when it was worse.
The bigger issue we hear from this catchment is fragmentation. Corporate schemes rotate people between providers, so patients tell their story from scratch each time and nobody sees the pattern. Chronic conditions like eczema, psoriasis and melasma are managed over months and years, not single visits. Seeing the same doctor each time is not a luxury for these — it is most of the treatment.
Why Westlands patients choose us
- 7:00am weekday opening, before the roads fill
- Saturday morning clinic, 7:00am to 12:00pm, for anyone who cannot get away midweek
- The same dermatologist every visit — Dr Nancy Omwenga, board-certified and registered with the Kenya Medical Practitioners and Dentists Board
- Fees quoted before you attend, and most medical insurance schemes accepted
- A written plan — what to use, how long before it should work, what to do if it does not
- Six kilometres from Sarit Centre, avoidable Waiyaki Way, on-site parking
Practical details
SkinByDrNancy
Landmark Plaza, 2nd Floor, Argwings Kodhek Road, Nairobi
Call or WhatsApp 0728 566990
info@skinbydrnancy.com
Monday–Friday 7:00am – 6:30pm | Saturday 7:00am – 12:00pm | Sunday closed
Dermatologist for Westlands – common questions
How long does it take to get to you from Westlands?
Outside peak hours, usually 15–20 minutes via Ring Road through Kileleshwa. In peak traffic on Waiyaki Way it can double, which is exactly why we open at 7:00am.
Is there parking at Landmark Plaza?
Yes, on site. We are on the second floor.
Do you have a branch in Westlands?
No. We are a single clinic in Hurlingham, and we would rather be straight about that than list an address we do not occupy. One location is also why you see the same doctor each visit.
Can I come before work?
Yes — weekdays from 7:00am. It is the most popular slot for Westlands patients.
Do you accept my corporate medical scheme?
Most medical insurance schemes are accepted. Check with us when booking, and note that some schemes require a referral from a primary facility before covering specialist outpatient care.
I have already seen a doctor at Aga Khan or MP Shah. Is it worth coming?
Yes, particularly if the diagnosis is uncertain or treatment has not worked. Bring previous prescriptions and results.
I run in Karura most mornings. Do I really need sunscreen in Nairobi?
Yes. Altitude and the equator mean UV is strong year-round even when it feels cool. It is the most common reason pigmentation treatment fails.
Do you see children?
Yes — paediatric dermatology is part of the practice. Early slots are usually easiest with children.
How soon can I be seen?
Call or WhatsApp 0728 566990 and we will find the earliest slot. Early morning tends to have the most availability.
Book from Westlands
If something on your skin has been bothering you for months, the trip is worth it once — properly, with a diagnosis and a plan, rather than another product bought on a recommendation.
Call or WhatsApp 0728 566990, or book an appointment online.
We also see patients from Parklands, Kileleshwa, Lavington and Kilimani — see all areas we serve.